Name: Top Cat Construction LLC
Address: Lenoir, Lenoir, NC, 28645, US
Telephone: (407) 202-0253
Price range: $$
Rating: 5.0

Question 1

How long has Top Cat Construction LLC been in business and what areas do you serve?

Accepted Answer

Top Cat Construction LLC is an owner-operated construction and remodeling company founded by Carlos Cruz, who brings over 20 years of expert craftsmanship to every project. We are based in Lenoir, NC 28645 and proudly serve residential and commercial clients within a 50-mile radius, including Hickory, Morganton, Boone, Wilkesboro, Newton, Conover, Taylorsville, Blowing Rock, Hudson, and Beachmouth.

Question 2

How do I request a free estimate and what is your project process?

Accepted Answer

Requesting a free estimate is simple! You can call us directly at (407) 202-0253 or fill out our online contact form. We schedule a convenient consultation to review your project goals, measure your space, and discuss material options. We then provide a clear, detailed estimate and project plan. Once approved, our experienced crew completes the work efficiently with meticulous attention to detail.

Question 3

What specific remodeling and construction services do you provide?

Accepted Answer

We offer comprehensive residential remodeling and commercial build-outs. Our primary capabilities include complete kitchen and bathroom remodeling, bathtub refinishing, hardwood/LVP/tile flooring installation, drywall repair and texturing, interior and exterior painting, baseboards, window replacement, door installation, and whole-home renovations.

Question 4

Do you offer bilingual customer service in both English and Spanish?

Accepted Answer

Yes, absolutely! At Top Cat Construction LLC, we provide full bilingual consultation and project communication in both English and Spanish (Servicio bilingüe en inglés y español). Owner Carlos Cruz works directly with clients to ensure all design preferences, budgets, and project details are clearly understood.

Question 5

How long does a typical kitchen or bathroom remodel take?

Accepted Answer

A standard bathroom remodel usually runs two to three weeks once demolition begins: one week for demo, rough plumbing and waterproofing, a week for tile and setting fixtures, then finish carpentry and paint. Kitchens generally take three to six weeks depending on cabinet lead times, whether we move plumbing or electrical, and countertop templating, which alone adds seven to ten days. We give you a written schedule with milestone dates before we start, and we work in one clean phase rather than juggling several jobs at once.

Question 6

Are you licensed and insured, and who is on site during my project?

Accepted Answer

Top Cat Construction LLC is fully licensed and carries general liability insurance, and we provide proof of coverage before any work begins. Carlos Cruz is on site personally for the critical stages — layout, waterproofing, tile setting and final punch list — supported by a small crew he has worked with for years. You will never be handed off to an anonymous subcontractor crew, and the same phone number answers from the estimate through the final walkthrough.

Question 7

How do you handle payments, change orders and warranty work?

Accepted Answer

We work from a written scope with a clear payment schedule: a deposit to secure materials and dates, progress payments tied to completed milestones, and a final payment only after your walkthrough. Any change to the scope is documented and priced in writing before we do the work, so there are no surprise line items. Our workmanship is guaranteed, and manufacturer warranties on cabinets, flooring and fixtures are passed through to you with the documentation at handover.

Question 8

Do you protect my home while you work, and who cleans up?

Accepted Answer

Yes. We mask off adjoining rooms with plastic, run floor protection along walk paths, and set up dust containment before demolition starts. Tools and materials are consolidated at the end of every workday, debris is hauled out on a schedule rather than piled in the driveway, and we finish with a construction clean so the space is usable the day we hand it back.

FAQs

Answers to the questions homeowners ask us most